Same as above
G*****n Bugler
Thank you for the ashpans - they are brilliant. They arrived on Thursday 2nd - how very speedy is that! However, at 80 years old, I do not know what PDF format means! The plastic bag attached to the parcel was open with just a credit size card inside - is this the invoice and how do I read it? It looks like a business card to me.
Sorry for being such a pain!
+++++++++FIREPARTS RESPONSE ++++++++++++
Bless, you are doing very well at the age of 80 on the internet!!!
PDF is a file format, the attached file to the email I sent was the invoice for the purchase.
I have sent you an invoice in the post instead and it should be with you by Tuesday.
The credit card is a fridge magnet (you can put it on your fridge, or anything steel that a magnet will stick to) we put these in all our parcels so you don't loose our contact details!!
Thanks
Fireparts.com
J*****e (Hampshire)
The sales lady on the phone was very helpful. It arrived next day. was the correct part even though I didn't have the stove model. Expensive, but prompt service
L*****a Alison
Don't know what went wrong with my order with a lot of worry and waiting about it came right in the end I'm ever so grateful what you did about the glass and say thank you very much I would order from you again Brenda
B*****a
Parts were well priced, well packaged and delivered quickly. Excellent service, no problems at all.
Looks a good product, very easily fitted and appears to be just the same as the one that I removed.
K*****n Powell
Brilliant customer service and quick delivery
L*****a Lee