Same as above

G*****n Bugler

Thank you for the ashpans - they are brilliant. They arrived on Thursday 2nd - how very speedy is that! However, at 80 years old, I do not know what PDF format means! The plastic bag attached to the parcel was open with just a credit size card inside - is this the invoice and how do I read it? It looks like a business card to me. Sorry for being such a pain! +++++++++FIREPARTS RESPONSE ++++++++++++ Bless, you are doing very well at the age of 80 on the internet!!! PDF is a file format, the attached file to the email I sent was the invoice for the purchase. I have sent you an invoice in the post instead and it should be with you by Tuesday. The credit card is a fridge magnet (you can put it on your fridge, or anything steel that a magnet will stick to) we put these in all our parcels so you don't loose our contact details!! Thanks Fireparts.com

J*****e (Hampshire)

The sales lady on the phone was very helpful. It arrived next day. was the correct part even though I didn't have the stove model. Expensive, but prompt service

L*****a Alison

Don't know what went wrong with my order with a lot of worry and waiting about it came right in the end I'm ever so grateful what you did about the glass and say thank you very much I would order from you again Brenda

B*****a

Parts were well priced, well packaged and delivered quickly. Excellent service, no problems at all.

Looks a good product, very easily fitted and appears to be just the same as the one that I removed.

K*****n Powell

Brilliant customer service and quick delivery

L*****a Lee