Courier came just before I got home, left it at post office 5 miles away but 2 days later. Went to PO and waited in queue for half an hour in front of a pillock who wouldn't social distance and sneezed all over everybody. Got to counter and staff couldn't work out the electronic carrier system, but eventually gave up and handed it over. Drove home and half the headlamps went on the way back. Went down with heavy cold 2 days later and missed a dinner date. Just waiting for the wife to go down with it. Other than that all went well!! What's annoying is I can't blame anybody else for the days failure apart from the pillock.

Terrific piece of kit, well manufactured and fits into its hole far better than the old one. Well described on the website so I was confident I had bought the right one. The last one had rusted through in consequence of rain coming down the chimney, hopefully this one will last longer than 10 years of the old one, maybe stainless steel would survive longer, unless of course this one is stainless. If it is then I would have scored it 10 out of 5!! How long did you say this feedback would take?

S*****t Farrar

Fantastic service ..expert guidance on the parts ordered .. arrived the next day .. fire parts fitted and works perfectly..thanks lyne

E*****e

Excellent service, friendly staff. First Class

J*****e Gordon

Quick response, had order quicker than order date will order from you again as I have before thank you

Good

A*****A Challenger

I was very impressed with your very prompt service. I ordered the ashbox at 7am online & it was delivered the afternoon of the next day. Well packaged too & arrived in perfect condition.

J*****l

The ordering process and delivery were straightforward, and the product arrived promptly. Everything went smoothly, and I would happily use this supplier again.

The fire bricks were well packaged and arrived in excellent condition.

J*****n Allison