I received our order 3 days ago. All was correct except that I did not receive: 3 x LADDER TAPE SEAL (Self Adhesive, Grey Colour) 15mm wide X 2mm thick (Price Per Metre). Was this item sent separately? It has not yet arrived.

D*****d

L*****o Mcgovern

I mistakenly ordered shorter fire bars than my grate requires, but that’s my problem! I thought the illustration was truncated - doh! They were just as spares, so no harm done.

M*****n Clark

R*****y Brown

Excellent quality and delivered next day

S*****n Hobson

Parts ordered were as per described. Only one niggle was that I agreed to wait until parts ordered were in stock and would be delivered. I was not informed of the parts shipping details and as a result, it was just luck that I happened to be at home when they arrived (out of the blue).

Parts ordered were as described and were correct to dimensions.

K*****h Milne