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We send our customers a feedback form to complete after they have purchased with us, the feedback is published below.
We don't get it right 100% of the time, so the feedback is key in helping us improve our service to all our current & future customers 😊
Rating: David B*****h (from welwick on 01 November 2021) |
Excellent service and communication, very helpful |
Rating: Christine A*****e (from dumfriesshire on 01 November 2021) |
Rating: Stefan S*****a (from redruth on 31 October 2021) |
Fire glass arrived safely and fits perfectly. Whenever I order anything from you I am always satisfied and Lynne is always extremely helpful. Top marks |
Rating: Sandra L*****r (from halstead on 31 October 2021) |
Quick delivery and at a great price. |
Rating: Chris M*****d (from rumburgh on 30 October 2021) |
Product was supplied promptly and accurately. Thanks. |
Rating: Roger S*****n (from market rasen on 29 October 2021) |
Excellent service and delivered on time |
Rating: Stephen R*****l (from farnham on 28 October 2021) |
Fast delivery quality goods |
Rating: David G*****d (from west hampstead on 28 October 2021) |
Excellent service as always from "Fireparts" I highly recommend their service, experience and prices, delivery was quick too. Phil took my call and was very knowledgeable of all products discussed. Buy with confidence. |
Rating: Russell J*****s (from dunton on 28 October 2021) |
Excellent service. |
Rating: Anthony R*****d (from swadlincote on 27 October 2021) |
Rating: Frank R*****d (from norwich on 27 October 2021) |
Great service product delivered as stated |
Rating: fireparts.com client (from norwich on 27 October 2021) |
Quick and easy to order. Fast delivery. |
Rating: Agnes G*****r (from lanark on 27 October 2021) |
Great as always |
Rating: Duncan N*****n (from alnwick on 27 October 2021) |
Ordering was very easy. The product arrived a few days later. Very quick and efficient. |
Rating: Susan O*****n (from ashbourne on 27 October 2021) |
Was kept well informed with updates on product delivery which actaully occured a few days before the expected date. |
Rating: fireparts.com client (from grange-over-sands on 26 October 2021) |
As I had problems ordering on the website I rang and a very helpful gentleman sorted my order out and rang me back to confirm what he had done. The order arrived 2 days later which was quicker than I expected. Exc ellent service. |
Rating: Sandra S*****h (from enderby leics on 24 October 2021) |
Rating: Trevor C*****k (from york on 23 October 2021) |
Rating: Ian O*****d (from perth on 23 October 2021) |
Fair price delivered on time in full. |
Rating: Michael B*****r (from withernsea on 23 October 2021) |
Rating: Brian M*****y (from ripon on 22 October 2021) |
A very friendly and easy service to use and a quality item to purchase. |
Rating: Ian C*****s (from hartlepool on 22 October 2021) |
Rating: Trevor C*****k (from york on 21 October 2021) |
I'm well pleased with the service provided quick and on time |
Rating: Andrew H*****s (from doagh on 21 October 2021) |
Excellent communication with Lynne she is so helpful |
Rating: Val H*****s (from houghton le spring on 21 October 2021) |
VERY GOOD, PROMPT DELIVERY AND PRODUCT PACKAGED WELL |
Rating: fireparts.com client (from eastleigh on 20 October 2021) |
Really helpful |
Rating: Brian B*****y (from manchester on 20 October 2021) |
Rating: Graham ***** (from landkey on 20 October 2021) |
Purchase online quick and easy no problem’s whatsoever price was reasonable have bought same product before would buy again if the need arises. |
Rating: Ronald B*****n (from durham on 20 October 2021) |
Quick delivery. Good service. |
Rating: Trevor B*****h (from lyndhurst on 20 October 2021) |
Rating: Julie ***** (from spalding on 20 October 2021) |
Rating: fireparts.com client (from manfield on 20 October 2021) |
I couldn’t find what I wanted on the website but a quick phone call and a chat to a very helpful member of staff soon resolved the problem . |
Rating: Ruth F*****r (from edingthorpe, north walsham on 19 October 2021) |
Very quick and helped me choose the right item |
Rating: Lindsey L*****r (from swadlincote on 19 October 2021) |
5 star service extremely helpful and knowledgeable. Will highly recommend to anyone who needs parts for solid fuel stove. ***** |
Rating: Marc G*****n (from leamington spa on 18 October 2021) |
Great service and price. Friendly and helpful staff (Lynne) |
Rating: Christine A*****t (from warwicks on 17 October 2021) |
Excellent service. A great company to deal with. |
Rating: Simon L*****e (from beckwithshow, harrogate on 17 October 2021) |
Great!! Ordered by phone,courteou s and helpful staff, advised and ordered correct parts, delivered when said, courier on time, parts all fitted and fire lit all in 30mins. Well impressed, will sure use Fireparts again. |
Rating: Stephen W*****s (from chesterffield on 17 October 2021) |
Very good |
Rating: Peter D*****w (from hambledon on 16 October 2021) |
Excellent service throughout |
Rating: Deborah ***** (from chesterfield on 15 October 2021) |