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We send our customers a feedback form to complete after they have purchased with us, the feedback is published below.
We don't get it right 100% of the time, so the feedback is key in helping us improve our service to all our current & future customers 😊
Rating:![]() Joseph D*****n (from seaham on 05 November 2021) |
Excellent customer service and prompt delivery. Thank you |
Rating:![]() Jacqui J*****n (from nottinghamshire on 04 November 2021) |
Fantastic service as always fast delivery never any problems . |
Rating:![]() Alyson R*****e (from south shields on 04 November 2021) |
Fast delivery with no hassles. |
Rating:![]() Anne G*****y (from lanark on 04 November 2021) |
Quick dispatch and always kept up to date |
Rating:![]() fireparts.com client (from limavady on 03 November 2021) |
5 star |
Rating:![]() James I*****n (from holderness road on 03 November 2021) |
The only issue I had was the delivery failed but this was soon sorted and I received 2 working days later |
Rating:![]() Mark H*****s (from Swadlincote on 03 November 2021) |
Very fast and courteous service given by. Highly recommended to anyone. |
Rating:![]() Carl W*****r (from penzance on 03 November 2021) |
Excellent service |
Rating:![]() David W*****s (from Llangynwyd on 03 November 2021) |
Excellent quick delivery well packed. Good product. Would use again. |
Rating:![]() David F*****r (from Southampton on 03 November 2021) |
Rating:![]() David B*****h (from welwick on 01 November 2021) |
Excellent service and communication, very helpful |
Rating:![]() Christine A*****e (from dumfriesshire on 01 November 2021) |
Rating:![]() Stefan S*****a (from redruth on 31 October 2021) |
Fire glass arrived safely and fits perfectly. Whenever I order anything from you I am always satisfied and Lynne is always extremely helpful. Top marks |
Rating:![]() Sandra L*****r (from halstead on 31 October 2021) |
Quick delivery and at a great price. |
Rating:![]() Chris M*****d (from rumburgh on 30 October 2021) |
Product was supplied promptly and accurately. Thanks. |
Rating:![]() Roger S*****n (from market rasen on 29 October 2021) |
Excellent service and delivered on time |
Rating:![]() Stephen R*****l (from farnham on 28 October 2021) |
Fast delivery quality goods |
Rating:![]() David G*****d (from west hampstead on 28 October 2021) |
Excellent service as always from "Fireparts" I highly recommend their service, experience and prices, delivery was quick too. Phil took my call and was very knowledgeable of all products discussed. Buy with confidence. |
Rating:![]() Russell J*****s (from dunton on 28 October 2021) |
Excellent service. |
Rating:![]() Anthony R*****d (from swadlincote on 27 October 2021) |
Rating:![]() Frank R*****d (from norwich on 27 October 2021) |
Great service product delivered as stated |
Rating:![]() fireparts.com client (from norwich on 27 October 2021) |
Quick and easy to order. Fast delivery. |
Rating:![]() Agnes G*****r (from lanark on 27 October 2021) |
Great as always |
Rating:![]() Duncan N*****n (from alnwick on 27 October 2021) |
Ordering was very easy. The product arrived a few days later. Very quick and efficient. |
Rating:![]() Susan O*****n (from ashbourne on 27 October 2021) |
Was kept well informed with updates on product delivery which actaully occured a few days before the expected date. |
Rating:![]() fireparts.com client (from grange-over-sands on 26 October 2021) |
As I had problems ordering on the website I rang and a very helpful gentleman sorted my order out and rang me back to confirm what he had done. The order arrived 2 days later which was quicker than I expected. Exc ellent service. |
Rating:![]() Sandra S*****h (from enderby leics on 24 October 2021) |
Rating:![]() Trevor C*****k (from york on 23 October 2021) |
Rating:![]() Ian O*****d (from perth on 23 October 2021) |
Fair price delivered on time in full. |
Rating:![]() Michael B*****r (from withernsea on 23 October 2021) |
Rating:![]() Brian M*****y (from ripon on 22 October 2021) |
A very friendly and easy service to use and a quality item to purchase. |
Rating:![]() Ian C*****s (from hartlepool on 22 October 2021) |
Rating:![]() Trevor C*****k (from york on 21 October 2021) |
I'm well pleased with the service provided quick and on time |
Rating:![]() Andrew H*****s (from doagh on 21 October 2021) |
Excellent communication with Lynne she is so helpful |
Rating:![]() Val H*****s (from houghton le spring on 21 October 2021) |
VERY GOOD, PROMPT DELIVERY AND PRODUCT PACKAGED WELL |
Rating:![]() fireparts.com client (from eastleigh on 20 October 2021) |
Really helpful |
Rating:![]() Brian B*****y (from manchester on 20 October 2021) |
Rating:![]() Graham ***** (from landkey on 20 October 2021) |
Purchase online quick and easy no problem’s whatsoever price was reasonable have bought same product before would buy again if the need arises. |
Rating:![]() Ronald B*****n (from durham on 20 October 2021) |
Quick delivery. Good service. |
Rating:![]() Trevor B*****h (from lyndhurst on 20 October 2021) |