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We send our customers a feedback form to complete after they have purchased with us, the feedback is published below.
We don't get it right 100% of the time, so the feedback is key in helping us improve our service to all our current & future customers 😊
I was massively impressed and grateful that the fire bars arrived so quickly. It said 3-5 days and arrived within 48 hours. |
Rating:![]() Ben S*****t (from swadlinctote on 21 May 2021) |
5 good service indeed |
Rating:![]() Michael ***** (from stockton on tees on 21 May 2021) |
Excellent service . Telephonist was very professional and obviously knew her job . A credit to the company. |
Rating:![]() G U*****t (from ross on wye on 20 May 2021) |
Excellent service,fast delivery.recom mended. |
Rating:![]() Brenda H*****d (from high peak .derbyshire on 20 May 2021) |
Rating:![]() Paul H*****s (from scunthorpe on 20 May 2021) |
So easy to find a part and order. The item was delivered within a few days Great service from this company, would highly recommend |
Rating:![]() Susan S*****d (from Clophill on 20 May 2021) |
Once again excellent service |
Rating:![]() Philip B*****r (from wolverhampton on 20 May 2021) |
Just been delivered fire glass, first class service as usual with this company. |
Rating:![]() Mae L*****y (from grimsby on 19 May 2021) |
Firegrate was delivered promptly and the ordering process was easy to follow. Better still it was the most competitive price I could find. I will certainly use Fireparts again. |
Rating:![]() Norman A*****n (from wigton on 19 May 2021) |
Excellent service, delivered next day. Excellen t quality product |
Rating:![]() Graham L*****e (from fordingbridge on 15 May 2021) |
Speedy delivery, excellent packaging, very pleased. |
Rating:![]() Stephanie W*****r (from lincoln on 14 May 2021) Its great the item you received was the correct one. We have uploaded a picture anyway of this part as we hope it will help other customers with their order. |
Very prompt delivery |
Rating:![]() Elizabeth ***** (from stowmarket on 14 May 2021) |
Super quick delivery and very easy order process throughout. |
Rating:![]() Ewen E*****h (from killearn on 14 May 2021) |
Very impressed with customer service and support. Great help by phone and email and quick shipping. A company who cares. |
Rating:![]() Rosemary B*****r (from glasgow on 14 May 2021) |
Fantastic, the product fitted the description and arrived almost before I’d completed the order. |
Rating:![]() Val Q*****n (from peterborough on 13 May 2021) |
Very friendly and helpful staff, plus incredibly quick shipping. Excellent all-round service. Thank you. |
Rating:![]() Marcus L*****h (from alnwick on 13 May 2021) |
Excellent service |
Rating:![]() Mrs F*****a (from coleraine on 13 May 2021) |
5 |
Rating:![]() fireparts.com client (from kings langley on 08 May 2021) |
Delivery was fast and efficient. Very pleased. |
Rating:![]() Patricia B*****y (from skipton on 08 May 2021) |
Spot on, excellent service from Lynn, items arrived promptly and was packaged very good indeed. Fair price on the items that I purchased will use Fireparts again. |
Rating:![]() Michael W*****d (from warsop, mansfield, on 07 May 2021) |
Excellent product and prompt service |
Rating:![]() fireparts.com client (from tetbury on 07 May 2021) |
Clear web site with good description of parts available and good stock of Baxi parts. |
Rating:![]() fireparts.com client (from buxted on 07 May 2021) |
Excellent service, received goods quickly and well packaged, website easy to use, got correct item first time, will definitely use this company again. |
Rating:![]() Ann B*****s (from newark, notts on 07 May 2021) |
Excellent price and delivery. |
Rating:![]() Steve E*****s (from wakefield on 06 May 2021) |
just as I expected everything was in good time arrived earlier than expected will deal with you again when I need more items. |
Rating:![]() Stan R*****n (from berwick-upon-tweed on 06 May 2021) |
Rating:![]() Jill G*****e (from newcastle upon tyne on 06 May 2021) |
service prompt and on time, cannot fault quality and service. |
Rating:![]() David B*****n (from swansea on 06 May 2021) |
Very happy with the new grate |
Rating:![]() Leslie P*****t (from middlesex on 05 May 2021) |
Very quick delivery |
Rating:![]() Deborah G*****y (from newton stewart on 03 May 2021) |
5 |
Rating:![]() fireparts.com client (from symington on 02 May 2021) |
Rating:![]() fireparts.com client (from edinburgh on 01 May 2021) |
Excellent |
Rating:![]() Pauline C*****l (from bangor codown on 01 May 2021) |
Prompt delivery, well packaged and good communication. Excellent! |
Rating:![]() Nick ***** (from darlington on 01 May 2021) |
Great service. Very quick replies to emails. |
Rating:![]() Christina B*****n (from pencaitland on 30 April 2021) |
Excellent service and prompt delivery many thanks |
Rating:![]() Philip W*****n (from ulverston on 30 April 2021) |
Brilliant as usual. |
Rating:![]() Duane C*****r (from Mansfield on 29 April 2021) |
Rating:![]() Gisela T*****n (from dove holes, nr. buxton on 29 April 2021) |
Genuine part, well priced and quickly delivered. Good range of parts available. |
Rating:![]() Simon D*****s (from ystrad ynach on 28 April 2021) |
excellent service. |
Rating:![]() Heather J*****n (from kirby stephens on 28 April 2021) |
The fireballs arrived safely and as expected |
Rating:![]() Anne M*****n (from birsay on 27 April 2021) |