I rang your company to order a replacement Baxi grate. I had purchased one from you about 3 years ago and needed a replacement. You had record of my purchase and were able to quickly retrieve my details. Postage address was checked and I was told I would receive the grate in 2 or 3 days which I did.
The service was 5 star and I was dealt with in a friendly and efficient way.
Actually I kept a magnetic 'card' or your details on my refriderator where it remains.
The grate is exactly what was required and is a well produced product. I am very happy with it.
F*****k R
Fast and reliable very good quality parts i wont buy from anywhere else :)
Fast and reliable very good quality parts i wont buy from anywhere else :)
D*****d Watkins
Outstanding service and the correct parts for an obsolete stove. If I need more parts for either of my stoves I will be back to this company
Good prices for rope.
J*****n Gould
Fast service, and fast response when there was a problem with the order.
Did the job nicely and a perfect fit. However, be aware that the lifting slots are narrower than the old design, so the old lifting key does not work with it.
A*****y Read
Simple ordering system with good value products and efficient delivery servie
C*****l Fenwick
Best price and fast delivery.
Item as ordered.
S*****n