Beautifully securely wrapped and delivered on time. Both items are well made and should last several years.

B*****y Finch

I am delighted with the replacement parts for my fire. They were exactly what I needed. They arrived very quickly after the order was placed. I cannot speak highly enough about the fantastic customer service. I couldn't have got the exact parts I needed without the assistance of Lynn. She was a fantastic help.

K*****n Ennis

Quick and friendly and efficient

It goes under the fireplace through a little door outside. I put it in there when it arrived and I saw it again when I emptied it after a week. I will give it 5 if it carries on being useful for ages and doesn’t develop any holes!

P*****k Reynolds

Very good excellent fast delivery

Brilliant fire working far better now

A*****n

I went online to order replacement parts for my Baxi fireplace. I then rang as I was unsure of the correct replacement. I spoke to Lynne who was more than helpful. She kept me right about the correct replacement and wanted to ensure that I was happy with this. She looked at me previous order to you (2018) and was able to advise on the replacement. She reassured me about the postage and the package arrived when promised. It was well packed and I was very pleased with the service. My thanks to Lynne

perfect replacement 5 star

F*****k R

Really good service. Easy to use website.Quick delivery and useful up-dates by e-mail on the status of the order. Well done!

Good quality part. Accurate fit. good price.

K*****n Robinson