Very helpful and pleasant staff
T*****s Broadfoot
First class service thank you
Perfect
W*****m Queenan
Very good service will definitely use you again ,thank you .
B*****y Higgins
Made an enquiry regarding the order. The stove that I required parts for was purchased in 2011, which mean't that the door glass dimensions were different to what I required. I left a comment, as requested on the part information sheet. Still feeling uncomfortable with the order showing the earlier dimensions, I e-mailed Fireparts quoting the order number and my concerns. In all credit, I had a prompt reply to say they had noted my concern and that the order was being processed and checks being made to ensure the correct part was being sent out. Excellent service!
Exactly as ordered. Very pleased!
J*****n Evans
I made an error on my order but quickly received an email concerning my error. The refund was done at the same time. I have used Fireparts 3 times now and they never fail to deliver good customer service and quality products.
M*****s A
G*****m Brindle