Even though payment was taken immediately ordered part has still not arrived with a story of the carrier has mislaid it have complained but still awaking delivery NOT GREAT

Don't know yet have not seen order some two weeks on

D*****d Bevan

Straight forward, reliable service.

A well made product from a great name in stoves.

W*****m Mennell

Very helpful staff who identified the correct part for my stove

Fits well and works fine

R*****t Wardle

Was kept informed of progress and any issues with the order along the way, even had a phone call which is extremely rare these days, well done that lady ????, I missed the call however but you left a voicemail and followed it up with an email ???? Received delivery as stated and all well packaged. Part was installed in a few minutes and has completely transformed the stove efficiency, should've bought a multifuel stove and not a woodburner, didn't realise at the time ???? thanks for all ????

I realise now that I probably should have purchased a multifuel stove rather than a woodburner, cleaning out the stove before this with a scoop and brush into a bucket, although not a major chore it could be messy and take longer than would want it to. Those 10 minutes or so are now down to seconds. Just brush the ash through the plate, slide out the tray and empty in the bin, anything left on the plate can simply stay there to fuel the next burn! Installed in just a few minutes and looks great. Cheers

L*****e Bagnall

Very impressive and detailed website which made ordering easier than we thought it would be

P*****r Rigby

Quick delivery. Good service.

Well made and strong. Fits perfectly.

T*****r Beach