I was astounded by how quickly you processed my order - and I was also pleased to get your telephone call to let me know that one item was not in stock. I have arranged with you for that item, which was not as urgent as the fire bars, to be sent when more stock is available. Thank you for such excellent service. I have used your company before and will continue to do so in the future.

Great product - and much stronger than the one which came originally with the fire.

V*****e Pinkerton

I ordered the same part over 10 years ago and was amazed it was only £1 dearer! Ordering was easy (I had kept the details from previous order that the staff had been very helpful to ensure I bought the correct item) delivery was fast, product very well packed and exactly what I needed. Strong, well made. To be honest when I took the old one out it didn't need replacing but I now have both in place to stop larger pieces of coal falling through! Excellent product, excellent company!

Very strong, well made product. Very reasonably priced, and only £1 dearer than the last time I ordered over 10 years ago (and to be honest the old one didn't really need replacing!).

J*****y Cranson

Excellent customer service, I would have no hesitation in purchasing from you again.

W*****m Barrett

Quick and professional

Well boxed, perfect Wish all companies were this good

G*****f Theakstone

Items received in timely manner, very well packaged and in perfect condition.

Well made item but I'll need to modify it to suit the curved frontage of my fireplace - I knew this before purchase

A*****r Donaldson

Excellent service

K*****e