DPD delivery service advised that the delivery would be made on one day, but there was no further contact.
Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time.
After advising a location for delivery, DPD failed to leave the parcal either on that day.
This meant that we had to visit a "drop off point" to collect goods.
Consider this could have been better and not particularly helpful customer service.
M*****n King
Assuming 1 is poor and 5 is great, I definitely give a 5. I needed a grate, I visited your web site and there they were. Goof instruction to assist ordering the correct grate. Put it this way I will use your company again.
I managed to bin the other with the ashes some while ago so this is just a direct replacement.
G*****y Phillips
All parts fitted arrived on time excellent service
J*****n Clark
I was very impressed with your very prompt service. I ordered the ashbox at 7am online & it was delivered the afternoon of the next day. Well packaged too & arrived in perfect condition.
J*****l
Delivered quickly.
The vermiculite board was just right.
I*****n Molyneux
Prompt delivery. Excellent product. Thank you
E*****n Young