Excellent service, friendly staff. First Class

J*****e Gordon

Don't know what went wrong with my order with a lot of worry and waiting about it came right in the end I'm ever so grateful what you did about the glass and say thank you very much I would order from you again Brenda

B*****a

I contacted you about two elements of my order but have not received a reply. Both need to be returned, and for one I would like to order a replacement if you have stock. It is disappointing not to have had a reply

Although my Baxi is a Burn-all internal ash pan, for which this should be the right length, it does not fit my fire. Looking at other sites online there are three lengths of rod . Lift out Ashpan Rod 355mm, Outside Ashpan Rod 270mm, Rotary Ashpan Rod 235mm - so this 355 should be the right size but I need the 270mm one. I contacted the company to explain this, and have yet to have a reply

P*****k Magennis

I was unsure if I had the correct product,but after speaking to lynne I was happy i had the correct goods .Thank you Lynne????????

Should have got the side brick as well

M*****l Ross

great genuine parts,great price and great service,what more could you want.

P*****l Clare

Very good products and competitive pricing. Delivery was quick and the communication was excellent. I recommend try fireparts for your next purchase. You won’t be disappointed in my opinion.

Fits perfectly as a replacement

C*****n Parker-shaw