Arrived promptly, and goods as ordered.... thank you
M*****s Reed
Great service & fast delivery
Happy with this item
L*****e
Website particularly helpful. Fast delivery appreciated.
Perfect - exactly what we needed.
F*****k Jensen
Easy to use website, fast delivery. Good communication throughout. Would highly recommend.
Perfect fit for a replacement fire bar. Easy to install.
R*****a Cook
Excellent service and great support when we were given the incorrect model information for our stove (not by you!) and ordered the wrong fire bricks. Lynne deserves a medal for her kindness and patience and her timely updates in both emails and calls was greatly appreciated.
E*****a O'sullivan
Great service (or should I say "Grate" Service) I was unsure if the Fire Chamber was the correct one as the one on the website (and shown in the product feedback box below was for a LIFT OUT and I needed an OUTSIDE one) the dimensions didn't seem to match mine. My builder removed my existing Fire Chamber which had two protruding bolts making it seem wider so I agreed to accept the risk that I ordered the wrong one and the builder would "make it fit" - Lynne and Simon couldn't match up my photos with their stock.
Not to be deterred they went back and measured the one in stock, let me know what they found and I decided to go for it. When it arrived it was an exact copy of my old one and the builder fitted it in a few hours.
After letting the cement cure on the new bricks it's been working perfectly and I've even roasted some seasonal chestnuts on it. So overall a brilliant service and that's why I've given 5 starts. the only negative was that delivery took 3 days longer than expected. thanks again - photo's are on the way as requested Lynne
Perfect replacement for my existing Fire Chamber - just check if it's an Outside or lift out box.
S*****t Cornwallis