Delivery was swift and the parts were as ordered. However the riddling/ operating tool is rubbish compared to the one it's replacing.

This steel replacement seems like a good idea as it's less brittle (and presumably much cheaper to fabricate) than the cast iron original which snapped when a log dropped on it! But it's so much thinner at the non-spanner end that it's useless for picking up the ashpan - so much so that to describe it as a "lifting tool" is misleading. I've tried calling a couple of times to explain but the office is closed. I would however welcome a response.

C*****e Wallbanks

I can't thank you enough for your help in locating my product.

Perfect

P*****e Mills

Delivered quickly

Fit perfectly thanks

R*****s Mackechnie

Accurate description of the items I was looking for and excellent communication from Fireparts. The items arrived quickly and fitted perfectly. Great service and I will definitely be back for more.

Well made and a great fit.

R*****t Melville

Good product, delivered on time and well packaged!!

J*****l Stevens

Great service, live in Northern Scotland and stove glass broke, panic our main source of heat in the winter, called Fireparts.com spoke to a very nice lady who sorted it out for me and said it would be in the post today, expected to wait a couple of days but it arrived next day, well packed, fitted in 20 minutes and stove back on. Thanks great service will be first place I call if I need anything.

Good product easy to fit

E*****d Durkin