Made an enquiry regarding the order. The stove that I required parts for was purchased in 2011, which mean't that the door glass dimensions were different to what I required. I left a comment, as requested on the part information sheet. Still feeling uncomfortable with the order showing the earlier dimensions, I e-mailed Fireparts quoting the order number and my concerns. In all credit, I had a prompt reply to say they had noted my concern and that the order was being processed and checks being made to ensure the correct part was being sent out. Excellent service!

Exactly as ordered. Very pleased!

J*****n Evans

Customer service exellent

D*****n Groom

Good prompt service, sent quickly. Price competitive.

Does job at right price.

K*****h Warrilow

B*****n Murray

Wouldn’t let me place order online, so needed to ring, but once order was placed, excellent service with order arriving on time.

All looks well, though haven’t fitted them yet as they are to replace bars as they break, and none have broken yet!

A*****n Wright

Staff on phone were knowledgeable and keen to help me get the correct products.

Fits perfectly and will hopefully last for years

W*****m Cowpe