Helpful knowledgeable affordable expiediant what more could one want? I'll return again & again.

The Dunsley enterprise grate has served our needs for years, where other grates have fallen apart. Well worth the money.

D*****n Correia

Excellent service

M*****l

S*****n Colman

Excellent service

Fits well

A*****e Timberlake

I contacted you about two elements of my order but have not received a reply. Both need to be returned, and for one I would like to order a replacement if you have stock. It is disappointing not to have had a reply

Although my Baxi is a Burn-all internal ash pan, for which this should be the right length, it does not fit my fire. Looking at other sites online there are three lengths of rod . Lift out Ashpan Rod 355mm, Outside Ashpan Rod 270mm, Rotary Ashpan Rod 235mm - so this 355 should be the right size but I need the 270mm one. I contacted the company to explain this, and have yet to have a reply

P*****k Magennis

Lynne at Fireparts was very helpful when delivery was delayed by Hunter. She not only clarified the delivery arrangements with Hunter but very kindly refunded the delivery charge as well as phoning me back directly with the revised delivery plan immediately she acquired this info. Parts arrived today a day ahead of schedule.

Part as expected.

G*****n Stevenson