Assuming 1 is poor and 5 is great, I definitely give a 5. I needed a grate, I visited your web site and there they were. Goof instruction to assist ordering the correct grate. Put it this way I will use your company again.

I managed to bin the other with the ashes some while ago so this is just a direct replacement.

G*****y Phillips

lot back ground noise while on telephone

10/10

G*****y Smith

Ordered on the phone, operative very helpful. Well knowledged and gave good advise - thank you

Look good quality & delivered fast, they fit 16" to 24" Baxi, mine is 18". Had a fitter who put them in for me, all working well.

E*****E Hodgkinson

Excellent, quick service

M*****e Boswell

A1

good fit

W*****t Forbes

Had chat with customer service to make sure I was ordering the right products for my very old Parkray Very knowledgeable and helpful. Got exactly what I needed and arrived quickly. Nice to know I can get replacements for a fire that must be over 60 yrs old. Highly recommend.

Exact replacement for old one. Feels like it will last as long the other one which hadnt been hasn't been replaced in the last 32 years.

M*****t Hind