It was refreshing to be able to speak to a very helpful member of staff. The service was fantastic with my order arriving the following day.

The Baxi firebricks are exactly right and arrived well packed and in perfect condition. I have yet to find someone to fit them since although I have previously replaced the bricks myself, I did not follow the procedure recommended on your website which requires someone with more experience to achieve a better job.

P*****r Jones

I ordered the same part over 10 years ago and was amazed it was only £1 dearer! Ordering was easy (I had kept the details from previous order that the staff had been very helpful to ensure I bought the correct item) delivery was fast, product very well packed and exactly what I needed. Strong, well made. To be honest when I took the old one out it didn't need replacing but I now have both in place to stop larger pieces of coal falling through! Excellent product, excellent company!

Very strong, well made product. Very reasonably priced, and only £1 dearer than the last time I ordered over 10 years ago (and to be honest the old one didn't really need replacing!).

J*****y Cranson

Great service, friendly and helpful.

L*****e Brett

Great products and speedy delivery

D*****d Wakelin

Great products supplied and shipped quickly, Should keep us going for the next 25 years. Many thanks.

Excellent. Should last for many years.

D*****d Ralphs

The online experience was quick. The tracking information of our product was brilliant.

The product looks very robust and well made.

J*****n Gardiner