Ordered the wrong parts and had great service exchanging them to the right ones. Would highly recommend you to our friends and family.

G*****y Roberts

Courier came just before I got home, left it at post office 5 miles away but 2 days later. Went to PO and waited in queue for half an hour in front of a pillock who wouldn't social distance and sneezed all over everybody. Got to counter and staff couldn't work out the electronic carrier system, but eventually gave up and handed it over. Drove home and half the headlamps went on the way back. Went down with heavy cold 2 days later and missed a dinner date. Just waiting for the wife to go down with it. Other than that all went well!! What's annoying is I can't blame anybody else for the days failure apart from the pillock.

Terrific piece of kit, well manufactured and fits into its hole far better than the old one. Well described on the website so I was confident I had bought the right one. The last one had rusted through in consequence of rain coming down the chimney, hopefully this one will last longer than 10 years of the old one, maybe stainless steel would survive longer, unless of course this one is stainless. If it is then I would have scored it 10 out of 5!! How long did you say this feedback would take?

S*****t Farrar

Very good product, well packed, good instructions.

W*****y Scrutton

Made a couple of calls to change the delivery address and to check if the part was correct prior to payment. No hanging on in a queue - really helpful and knowledgeable. The payment was easy to make - very satisfactory service

Good quality product

H*****n Kempton

Very happy with the new grate

Very pleased with the new grate.

L*****e Pitt

K*****n Beesley