Made an enquiry regarding the order. The stove that I required parts for was purchased in 2011, which mean't that the door glass dimensions were different to what I required. I left a comment, as requested on the part information sheet. Still feeling uncomfortable with the order showing the earlier dimensions, I e-mailed Fireparts quoting the order number and my concerns. In all credit, I had a prompt reply to say they had noted my concern and that the order was being processed and checks being made to ensure the correct part was being sent out. Excellent service!
Exactly as ordered. Very pleased!
J*****n Evans
Really quickly delivered and fitted perfectly. Pleased with the accurate product description - can make a real difference if not sure of the correct part number. Very happy with the service received.
Fitted well and a well fettled casting.
R*****n Graham
Brilliant service, spoke to phill on a number of occasions. I was unsure of the exact products I needed but via pictures and measurements he found me everything I needed and It all fits perfectly. Will defo use again and recommend to others
J*****s Blackmore
Parts came as requested. Thank you.
A*****n Brown
Easy to order and Speedy delivery didn't feel I was being ripped off by having it delivered to a Scottish island
Great product, easy to fit and fire holds alot more wood without the risk of falling out. Very happy with this product.
F*****h Harper
Excellent service, received quickly and all securely packaged
M*****e Richardson