Very easy to order online. Prompt email response and updates. Delivery arrived sooner than expected a nice surprise. There was a tear in packaging on delivery but all contents were intact and correct in number.
Product excellent quality
A*****n Fletcher
Brilliant service from start to finish lynne was super helpful and knowledgeable
10/10
S*****h
I was astounded by how quickly you processed my order - and I was also pleased to get your telephone call to let me know that one item was not in stock. I have arranged with you for that item, which was not as urgent as the fire bars, to be sent when more stock is available. Thank you for such excellent service. I have used your company before and will continue to do so in the future.
Can't rate this item until it is back in stock!
V*****e Pinkerton
Service was excellent, delivered promptly.
M*****t Mullan
Excellent service and delivery ROT. Very friendly and helpful with my phone order(Lynne) Have already placed another order and will use Fireparts in the future Alex
Product exactly right, fitted old stove perfectly.
A*****c Tickell
I have received a very good service from Lynn at Fireparts. There was a delay in dispatching my items from Hunter stoves however Lynn was on it straight away. Continually chasing them with phone calls and also offering me a refund for the delayed delivery charge. Thank you for your persistence with Hunters as if I had dealt with someone less committed I would have just ended up with a full refund. Now my Hunter Stove looks amazing and it’s warm and toasty in my living room. Thank you soooooo much. Great thanks
E*****a Whitehouse