The personal service I received from Lynne is second to none. Living where I do in a relatively remote area of the Highlands of Scotland, I am forced to conduct alot of my shopping and business online. As such, I am able to objectively comment on the service I receive from each company I deal with. Lynne was able to give a personal touch to the purchases I made with prompt responses to each enquiry. I'm sure there are are others in the Fireparts.com team that have had a part in completing my orders, but Lynne stood out as someone who appeared to have her 'finger on the pulse' - and did not give the customer (me) the feeling that I was asking too much of them to complete my enquiry. I have now completed repairs to two stoves with the parts obtained from Fireparts.com. This will be my first port of call should I need anything further to repair or maintain these stove in the future.

Parts fitted perfectly and the castings were clean, free from flash and despatched promptly.

S*****t Mackellaig

quick delivery and easy to order

L*****e Hunt

Good service

M*****l Dyer

good service apart from wrong seals sent new seals are on there way

good fit

S*****n Hopkins

Have only had one problem in all the time I've ordered from you. But even that was not your folt, but down to the delivery person.

E*****t Kind

Thank you very much, good service, arrived sooner than promised which was ideal. Was able to fit bricks the next morning. Both fitted perfectly and 50 year old stove working again.

W*****m Bundred