Excellent service

N*****s Dobson

I contacted you about two elements of my order but have not received a reply. Both need to be returned, and for one I would like to order a replacement if you have stock. It is disappointing not to have had a reply

P*****k Magennis

Thanks for the fast delivery

Hi we bought these in the beginning December and the fire been on 24-7 It looks like I need a new set now how long should they last Just a question

D*****n

Exceptional service - and I really do mean that word 'Exceptional'. Communication from you to me was brilliant resulting in the right advice, the correct parts, payment, delivery and installation all completed within 3 days. I would recommend your service to anyone.

R*****d Coleby

All products arrived quickly and well packaged and in good condition, prices were better than competitors

L*****y Guthrie

Courier came just before I got home, left it at post office 5 miles away but 2 days later. Went to PO and waited in queue for half an hour in front of a pillock who wouldn't social distance and sneezed all over everybody. Got to counter and staff couldn't work out the electronic carrier system, but eventually gave up and handed it over. Drove home and half the headlamps went on the way back. Went down with heavy cold 2 days later and missed a dinner date. Just waiting for the wife to go down with it. Other than that all went well!! What's annoying is I can't blame anybody else for the days failure apart from the pillock.

Terrific piece of kit, well manufactured and fits into its hole far better than the old one. Well described on the website so I was confident I had bought the right one. The last one had rusted through in consequence of rain coming down the chimney, hopefully this one will last longer than 10 years of the old one, maybe stainless steel would survive longer, unless of course this one is stainless. If it is then I would have scored it 10 out of 5!! How long did you say this feedback would take?

S*****t Farrar