Excellent service and product knowledge. Good value. Totally refurbished my Hunter Herald Multi-fuel stove with parts supplied. Ready for another 20years use. Highly recommend.
A*****r Burr
Good quailty part. Fit exactly in the door. Note to whoever's fitting, make sure the surface is clean and flush before fitting. Fire rope could of been longer and better quailty
K*****n
Fab. I made a mistake, and ordered 2 of one product . After quick email all sorted out before the product was dispatched.
R*****l Griffiths
Overall the service was very good. Everything was delivered on time, and all the products did what I expected of them. Would use again if the need arises.
Found it difficult to remove the backing tape, but was possibly due to my clumsiness.
K*****h Ainsworth
The personal service I received from Lynne is second to none. Living where I do in a relatively remote area of the Highlands of Scotland, I am forced to conduct alot of my shopping and business online. As such, I am able to objectively comment on the service I receive from each company I deal with. Lynne was able to give a personal touch to the purchases I made with prompt responses to each enquiry. I'm sure there are are others in the Fireparts.com team that have had a part in completing my orders, but Lynne stood out as someone who appeared to have her 'finger on the pulse' - and did not give the customer (me) the feeling that I was asking too much of them to complete my enquiry. I have now completed repairs to two stoves with the parts obtained from Fireparts.com. This will be my first port of call should I need anything further to repair or maintain these stove in the future.
Parts fitted perfectly and the castings were clean, free from flash and despatched promptly.
S*****t Mackellaig
Excellent fast delivery service.
R*****o Herrera