I went online to order replacement parts for my Baxi fireplace. I then rang as I was unsure of the correct replacement. I spoke to Lynne who was more than helpful. She kept me right about the correct replacement and wanted to ensure that I was happy with this. She looked at me previous order to you (2018) and was able to advise on the replacement. She reassured me about the postage and the package arrived when promised. It was well packed and I was very pleased with the service. My thanks to Lynne
perfect replacement 5 star
F*****k R
Parts delivered promptly and fitted as they should.
A*****w Messenger
I was astounded by how quickly you processed my order - and I was also pleased to get your telephone call to let me know that one item was not in stock. I have arranged with you for that item, which was not as urgent as the fire bars, to be sent when more stock is available. Thank you for such excellent service. I have used your company before and will continue to do so in the future.
Great product - and much stronger than the one which came originally with the fire.
V*****e Pinkerton
Prompt delivery, well packaged and good communication. Excellent!
N*****k
Arrived very well packaged and in perfect condition
Couldn't get the glue out of the nozzle so have not been able to try it
A*****m Nickels
Excellent service from the lady on the phone very helpful in dealing with inquiries for parts for stove
perfect fit
D*****d Morrison