It was a great experience to buy from a good, trustworthy British firm. I was given all the information clearly about the products that I was ordering. I even received a personal phone call giving me the results of research about a completely different product I had enquired about...wonderful personal service!!

D*****d Gow

Was kept informed of progress and any issues with the order along the way, even had a phone call which is extremely rare these days, well done that lady ????, I missed the call however but you left a voicemail and followed it up with an email ???? Received delivery as stated and all well packaged. Part was installed in a few minutes and has completely transformed the stove efficiency, should've bought a multifuel stove and not a woodburner, didn't realise at the time ???? thanks for all ????

I realise now that I probably should have purchased a multifuel stove rather than a woodburner, cleaning out the stove before this with a scoop and brush into a bucket, although not a major chore it could be messy and take longer than would want it to. Those 10 minutes or so are now down to seconds. Just brush the ash through the plate, slide out the tray and empty in the bin, anything left on the plate can simply stay there to fuel the next burn! Installed in just a few minutes and looks great. Cheers

L*****e Bagnall

A pleasure do deal with. The website is very comprehensive. When I had an issue, Lynne was really helpful. I will be ordering some more items from you.

The bars fitted perfectly and now my Rayburn stove works much better.

G*****m Edwards

Excellent service

Great product - just what I wanted to cover a hole in a larger grate that had melted.

R*****r Kempshall

Very good service.

Does the job. Reduces fire bed and slows down burning.

D*****s Denison

Exactly the items I needed, at a good price. Ordering on line was simple and delivery was quicker than quoted. The delivery by DPD was great - kept me informed at each step. Will certainly use Fireparts again.

Not easy to find Baxi open fire parts but these are just what I needed. Nicely packed and unmarked when delivered

S*****a Hind