Excellent service during a difficult time (coronavirus). I was kept up to date with preparations for delivery and the item arrived exactly when pre-notified.

A good product difficult to source through most hardware outlets. It could be further improved by the availability (as an optional extra) of a handle extension that would make it easier to slide it into position under the fireplace. I made such an extension myself for my previous ashbox, and will do so again, but it is not very easy because of the need to drill screw holes through the metal.

D*****d Mcqueen

Good service

Excellent replacement set of Firebars. Easy to fit and work very well. A good opportunity to clean out the fire of ash and old twisted bars!

D*****d Gribbin

J*****y Weatherington

Quick delivery. Good service.

Well made and strong. Fits perfectly.

T*****r Beach

Would have preferred to be able to buy just the one piece I needed

P*****l Anderson

I needed to replace a damaged log retainer/deepening bar, ash box and grate in a 60+ fireplace. I hadn’t a clue which parts, make or model I needed. I was guided extremely efficiently by Lynne from orders. All my many questions and queries were answered promptly and as a resulted I purchased all the required parts. These were delivered within a couple of days and all were correct and fitted perfectly. Nothing was too much trouble for Lynne and I couldn’t have completed this purchase without her expertise and endless patience with my many queries and questions.

Perfect fit

P*****a Robshaw