Well wrapped, speedily delivered
As expected
B*****y Nisbet
Made an enquiry regarding the order. The stove that I required parts for was purchased in 2011, which mean't that the door glass dimensions were different to what I required. I left a comment, as requested on the part information sheet. Still feeling uncomfortable with the order showing the earlier dimensions, I e-mailed Fireparts quoting the order number and my concerns. In all credit, I had a prompt reply to say they had noted my concern and that the order was being processed and checks being made to ensure the correct part was being sent out. Excellent service!
Exactly as ordered. Very pleased!
J*****n Evans
I couldn’t find what I wanted on the website but a quick phone call and a chat to a very helpful member of staff soon resolved the problem .
This was exactly what we wanted, thanks.
R*****h Fisher
5
5
R*****n Keelan
Grate arrived quickly
Correct size received in good condition
J*****n Farndale
Good service, fast delivery and well packed.
I would like to give 5/5 but I needed grind off some very sharp dangerous edges where the casting had been gound to size but edges not smoothed off. I have an air die-grinder otherwise this would have been difficult to do at home.
M*****m Blakemore