Item initially out of stock so put on back order. Slight acceptable delay, but kept informed. Very pleasant people. Would recommend.

D*****k Pellowe

Had an issue with ordering but a quick phone call to the lovely lady Lynne sorted it out. Not any issues with the part it self this is our 2nd purchase from this company for our THR 40 converter fire which is probably older than me and the only company that I have been able to find that stocks spares…. Thanks guys

Fits fire perfectly think the previous owner of the house “adjusted” previous baffle plate.

T*****a Williams

Excellent service, really easy to order and very helpful lady who answered the phone, parts arrived promptly and well packaged, would happily recommend to others

P*****r Frost

Great response and communications.

R*****d Cripps

Good quick response, and a personal email acknowledging order which feels good in these times of horrid automatic/Bot responses. Feels good to deal with real people these days. My delivery was delayed somewhat by adverse weather conditions here in Scotland (not the fault of Fireparts), so took almost 2 weeks instead of 2 days...but that was expected. Arrived safe and packaged well.

Feels good and looks good - fits very well. Time will tell it last longer than a year! Hard to rate prior to use!

C*****n Bain

100% recommended I will use this website again speedy delivery and highly recommended

M*****n