Excellent service during a difficult time (coronavirus). I was kept up to date with preparations for delivery and the item arrived exactly when pre-notified.

A good product difficult to source through most hardware outlets. It could be further improved by the availability (as an optional extra) of a handle extension that would make it easier to slide it into position under the fireplace. I made such an extension myself for my previous ashbox, and will do so again, but it is not very easy because of the need to drill screw holes through the metal.

D*****d Mcqueen

Good clear online catalogue. Order was delivered quickly with a time slot given. Have ordered from Fireparts before & will continue to do so. We'll done to all concerned.

M*****s M

I went online to order replacement parts for my Baxi fireplace. I then rang as I was unsure of the correct replacement. I spoke to Lynne who was more than helpful. She kept me right about the correct replacement and wanted to ensure that I was happy with this. She looked at me previous order to you (2018) and was able to advise on the replacement. She reassured me about the postage and the package arrived when promised. It was well packed and I was very pleased with the service. My thanks to Lynne

perfect replacement 5 star

F*****k R

Ordered the wrong parts and had great service exchanging them to the right ones. Would highly recommend you to our friends and family.

G*****y Roberts

T*****r Cook

Quick delivery

G*****m Cox