Very good customer service. Questions asked, questions answered.

C*****l Ormiston

Thank you – it’s been a pleasure to order from you; I am so impressed by your helpful customer service and also the discount offered on a large order. I will definitely be recommending you, and you will be the first port of call for any wood burning stove spares when I need them

M*****e (Northampton)

excellent service very friendly and helpfull

C*****C Vincent

I needed some firebricks for a Little Wenlock.I phoned and spoke to Lyn who knew the product,gave me a price,took the order and my money...all very efficient and pleasant.Firebricks arrived within a few days...(which I haven't yet fitted) Excellent service thanks very much.. I have to tell you that I tried ordering from one of your competitors before calling you and their service was so poor that I gave up trying... Thanks and Merry Christmas.

M*****n Hampson

R*****a Read

The service was quick and efficient

The product arrived well parked

S*****a Ferguson