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Reviews
The web site made it easy to find my Log burner. I ordered the glass and rope needed and they turned up very quickly, before they were due to arrive. The packaging is first class, lots of protection for the glass panel including lots of bubble wrap, lots more additional cardboard protection inside a oversized box. Really pleased. New glass looks great! Many Thanks, Adam
A*****m Nickels
Excellent service by real people !
A*****y Pennington
Excellent service in difficult circumstances
K*****n Hart
I am delighted with the replacement parts for my fire. They were exactly what I needed. They arrived very quickly after the order was placed. I cannot speak highly enough about the fantastic customer service. I couldn't have got the exact parts I needed without the assistance of Lynn. She was a fantastic help.
K*****n Ennis
Excellent customer service
Fast delivery
N*****l
First class service the product is perfect
Fitting very easy well made item
Fitting very easy well made item
I*****n Brown
< STOVE TECHNICAL HELP >
Stove & Parts Care | Help Information
Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.
We will add more information to these files as we receive questions from our customers.
MOT / CHECK Your Stove Parts
IMPORTANT Parts to check on your Stove / Fire
HOW TO: Replace Solid Fuel Stove Glasses
How to replace a Solid Fuel Stove Glass (General Method)
How to replace a Parkray Chiltern or Cumbria Stove Glass
GENERAL INFORMATION: Get the Best from your Stove Parts
Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)
Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)
STOVE IDENTIFICATION
Help IDENTIFYING (Older) Parkray Model's
IMPORTANT STOVE PARTS INFO (Technical)
Standard Stove and Log Burner Sealing Rope
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