Customer feedback

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fantastic one of the best customer service i have ever dealt with thank you steve

fitted like a glove
D*****d Stephen
Phil was so very helpful.

D*****e Lambert
Highly recommended

G*****m
I'm well pleased with the service and product thnx for such a prompt service

The product is brill it does and fits into the fire selected and the design is spot on
A*****w Harris
A query regarding the sizes I had ordered wrongly. It was corrected.

A*****e Marshall
Good advice from the Helpdesk and delivered as promised.

Exactly as needed. Fitted easily.
M*****w Aitken

<HELP>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


 

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

STOVE IDENTIFICATION: 

Help IDENTIFYING Parkray Model

 

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