Customer feedback

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Lightning fast delivery by courier, the replacement firebricks were carefully packed and exactly what I needed. Absolutely delighted, the products and the service were faultless. Highly recommended!

L*****a Benson
Very happy. Great customer service. Lynne is very helpful and a pleasure to chat to.

Does what it says on the tin.
L*****e Edwards


L*****m Botterill
Excellent quick service!

Had to 45 cut into the corners of the stove, so easy to cut with jigsaw using a fine metal cutting blade.
E*****n Slawycz
Great service, our fire hasn't worked so well in years! It's generally difficult to get hold of things for this type of solid fuel burner, the emphasis seems to be on gas fires - we have no gas in the house. Keep up the good work.

A*****y Machin
Quick delivery. Correct parts.

D*****d

<HELP>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


 

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

STOVE IDENTIFICATION: 

Help IDENTIFYING Parkray Model

 

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