Customer feedback

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Efficient service as always. Easy ordering / quick delivery

M*****n Jones
You had the parts that we required, they were sent out quickly and I would certainly recommend your company to anyone requiring fire parts.

Again well made and fitted properly
P*****l Wilkinson
Excellent service, very helpful helping me identify the model of my fire so I could order the correct parts. Very fast delivery and excellent value for money. Thanks!

Good quality and fits perfectly, thanks!
J*****e Pattinson


C*****n Forrest-charde
Very good to have this service available. We have now replaced firebars twice through the company over a number of years. Excellent service and especially delivery. Would certainly recommend the company.

R*****n Edwards
service excellent

it was fine
R*****t Povey

<HELP>

Stove & Parts Care | Help Information

Caring for your stove & maintaining it correctly will prolong the life of its components and thus make it more cost effective for you to heat your home.

We will add more information to these files as we receive questions from our customers.


 

HOW TO: Replace Solid Fuel Stove Glasses

How to replace a Solid Fuel Stove Glass (General Method)

How to replace a Parkray Chiltern or Cumbria Stove Glass

GENERAL INFORMATION: Get the Best from your Stove Parts

Petroleum Coke Burns Hotter and NOT cost effective - (burns parts sooner)

Regular Deashing will Extend the LIFE of your Grate | Firebar (and drastically reduce it, if you don't!)

STOVE IDENTIFICATION: 

Help IDENTIFYING Parkray Model

 

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