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DPD delivery service advised that the delivery would be made on one day, but there was no further contact.
Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time.
After advising a location for delivery, DPD failed to leave the parcal either on that day.
This meant that we had to visit a "drop off point" to collect goods.
Consider this could have been better and not particularly helpful customer service.
M*****n King
Fast service. Great prices.
C*****e Ascott
![Charnwood [FIREFRONT] Stove Glass [Plain Panel] - Heat Resistant Ceramic Stove Door Glass 260mm x 172mm x 4mm](https://fireparts.com/image/cache/data/placeholder/stove-glass-panels-plain-80x80.JPG "Charnwood [FIREFRONT] Stove Glass [Plain Panel] - Heat Resistant Ceramic Stove Door Glass 260mm x 172mm x 4mm")
Fabulous service and advice. Excellent communication. Went above and beyond to ensure I received the correct door glass for my log burner, which they sourced. Very happy/ thank you
Brilliant
Brilliant
K*****n Hooker
P*****e
Extremely simple and reliable ordering process. Good on line assistance and reassuring phone updates and advice of changes in order. Definitely will shop again.
G*****e Mckerr
Excellent service as I have had every time I've bought products from fireparts.com.
S*****n Freeman
Parkray De-Ashing Lever Brackets Spares
List of discounted Parkray Solid Fuel Replacement; De-Ash Lever Brackets to suit; Parkray Chevin, Classic, Consort, Caprice, Cumbria, K, Q, T, G range stoves & roomheaters.
The 'De-Ash Lever' is a component in the Fire which enables the grate to be riddled (shaken). The 'De-Ash Lever fits below the Grate (internally in the Fire) at the rear of the Parkray appliance. One end of the 'De-Ash Lever' attaches to the 'Grate' and the other end to the 'Shaker Rod'. There are two types of 'De-Ashing Assemblies' (Low & High Level). The 'De-Ash Lever Bracket' can also be called 'Riddling Lever', 'Riddling Arm', 'Bottom Grate Lever' or 'De-Ashing Assembly'.
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£20.96
Ex Tax:£17.47
Ex Tax:£17.47
Overview:RIGHT Hand - For LOW Level 'De-Ashing' where the 'Shaker Knob' is located at the Front of the Appliance. If your Appliance has individual Firebars, then this listed part will NOT fit. There are TWO types of 'De-ashing' (High and Low Level)......
£20.96
Ex Tax:£17.47
Ex Tax:£17.47
Overview:LEFT Hand - For LOW Level 'De-Ashing' where the 'Shaker Knob' is located at the Front of the Appliance. If your Appliance has individual Firebars, then this listed part will NOT fit. There are TWO types of 'De-ashing' (High and Low Level). .....
£20.96
Ex Tax:£17.47
Ex Tax:£17.47
Overview:ONE De-Ashing Bracket per Appliance. For LOW Level 'De-Ashing' where the 'Shaker Know' is located at the Front of the Appliance. If your Appliance has individual Firebars, then this listed part will NOT fit. There are TWO types of 'De-ashing.....
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