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I contacted you about two elements of my order but have not received a reply.
Both need to be returned, and for one I would like to order a replacement if you have stock.
It is disappointing not to have had a reply
Although my Baxi is a Burn-all internal ash pan, for which this should be the right length, it does not fit my fire. Looking at other sites online there are three lengths of rod . Lift out Ashpan Rod 355mm, Outside Ashpan Rod 270mm, Rotary Ashpan Rod 235mm - so this 355 should be the right size but I need the 270mm one. I contacted the company to explain this, and have yet to have a reply
Although my Baxi is a Burn-all internal ash pan, for which this should be the right length, it does not fit my fire. Looking at other sites online there are three lengths of rod . Lift out Ashpan Rod 355mm, Outside Ashpan Rod 270mm, Rotary Ashpan Rod 235mm - so this 355 should be the right size but I need the 270mm one. I contacted the company to explain this, and have yet to have a reply
P*****k Magennis
Quick service
F*****k Arnold
Great service and quick delivery
Good product
Good product
J*****n Powell
Very good to have this service available. We have now replaced firebars twice through the company over a number of years. Excellent service and especially delivery. Would certainly recommend the company.
R*****n Edwards
 16 - 18 inch BBBTB 1-80x80.jpg "003937 Baxi 16 & 18 Inch TOP BACK Fire Brick")
excellent service
What I wanted when I wanted it
What I wanted when I wanted it
S*****t Collier
Very quick response to online order
C*****e Mcdonnell
Parkray Grate Frames Spares
List of discounted Parkray Solid Fuel Replacement; Outer Grate Frames / Bottom Grate frames to suit; Parkray Chevin, Classic, Consort, Caprice, Cumbria, K, Q, T, G range stoves & roomheaters.
The 'Outer Frame' supports the 'Grate or Firebars'. The 'Outer Grate Frame' is made of Cast Iron (where as the Grate or Firebars it holds are usually made from more robust Chrome Iron). The Outer Grate Frame is less often replaced than the 'Centre Grate' or 'Firebars'. If replacing the 'Outer Grate Frame' it is likely you will dislodge the Firebricks. Fire Cement will be required to secure them back in place. The 'Grate Frame' can also be called 'Bottom Grate' or 'Bottom Grate Frame'
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£0.00
Ex Tax:£0.00
Ex Tax:£0.00
115016 Parkray R/H GRATE SUPPORT (Parkray 33)
Call to check availability
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£29.70
Ex Tax:£24.75
Ex Tax:£24.75
Overview:
Supports a GRATE in the Centre of the 'Outer Grate Frame' (NOT for Fires with 'Firebars')
Input MIN Order Quantity to obtain web discount: 1 unit(s). Total quantity of units included in ABOVE displayed price: 1 unit(s).
.....
£62.70
Ex Tax:£52.25
Ex Tax:£52.25
Overview:
Supports a GRATE in the Centre of the 'Outer Grate Frame' (NOT for Fires with 'Firebars')
Input MIN Order Quantity to obtain web discount: 1 unit(s). Total quantity of units included in ABOVE displayed price: 1 unit(s).
Fits .....
£74.36
Ex Tax:£61.96
Ex Tax:£61.96
Overview:
Supports a GRATE in the Centre of the 'Outer Grate Frame' (NOT for Fires with 'Firebars')
Input MIN Order Quantity to obtain web discount: 1 unit(s). Total quantity of units included in ABOVE displayed price: 1 unit(s).
Fits .....
£82.71
Ex Tax:£68.93
Ex Tax:£68.93
Overview: NO LONGER AVAILABLE - CALL TO CHECK STOCK
Supports a GRATE in the Centre of the 'Outer Grate Frame' (NOT for Fires with 'Firebars')
Input MIN Order Quantity to obtain web discount: 1 unit(s). Total quantity of units included in A.....
£91.52
Ex Tax:£76.26
Ex Tax:£76.26
Overview:
Supports FIREBARS in the Centre of the 'Outer Grate Frame' (NOT for Fires with a 'Centre Grate')
Input MIN Order Quantity to obtain web discount: 1 unit(s). Total quantity of units included in ABOVE displayed price: 1 unit(s).
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