Was kept informed of progress and any issues with the order along the way, even had a phone call which is extremely rare these days, well done that lady ????, I missed the call however but you left a voicemail and followed it up with an email ???? Received delivery as stated and all well packaged. Part was installed in a few minutes and has completely transformed the stove efficiency, should've bought a multifuel stove and not a woodburner, didn't realise at the time ???? thanks for all ????

I realise now that I probably should have purchased a multifuel stove rather than a woodburner, cleaning out the stove before this with a scoop and brush into a bucket, although not a major chore it could be messy and take longer than would want it to. Those 10 minutes or so are now down to seconds. Just brush the ash through the plate, slide out the tray and empty in the bin, anything left on the plate can simply stay there to fuel the next burn! Installed in just a few minutes and looks great. Cheers

L*****e Bagnall

Great service and fast delivery

N*****k

Good website,simple order process,good comunications

D*****d Condie

Firegrate was delivered promptly and the ordering process was easy to follow. Better still it was the most competitive price I could find. I will certainly use Fireparts again.

This was a straight forward replacement, so fitted perfectly.

N*****n Atkinson

Very good

Very good

J*****e Leggott

Hi, I have just received my order from you and I would like to complement you and your company on your efficiency and speed in dealing with it. Also the fire glass was brilliantly packed. Cold night, glass installed, fire on - all is snug! Thank you

S*****y (Durham)