Great service I phoned in my order
and the Lady on the desk was extremely helpful. Delivery was very good.
Thank you to the firepart team.
Perfect part.
C*****e Mc
Prompt and efficient service first class thank you
C*****a Pratt
Goods arrived in advance of the advised date. Ordering procedure straight forward.
P*****p Hancock
Very happy, very quick delivery and glad we could get the glass as we struggled to find it for the fire as most places just sold for wood burning stoves, a lot of us in rural areas still have fires! So thank you
Had the glass fitted and had no problems, thank you
J*****e Grigg
No issues at all
Exactly what was ordered
T*****y Smith
Good quick response, and a personal email acknowledging order which feels good in these times of horrid automatic/Bot responses. Feels good to deal with real people these days. My delivery was delayed somewhat by adverse weather conditions here in Scotland (not the fault of Fireparts), so took almost 2 weeks instead of 2 days...but that was expected. Arrived safe and packaged well.
Looks good and fits perfectly, best fit I've had and I've ordered at least 10 over the past 17+ years (from other suppliers) since I've had a fire, as they only appear to last for a year or so before they crumble and break. Likely mass produced in China now. So, time will tell if the quality of this one outlasts the others. Fingers crossed it does as they have tripled in price over the years, but not lasted any longer! Hard to rate accurately prior to use...?
C*****n Bain