Very good prompt service
Very good prompt service. 10/10
N*****a
Thank you for the ashpans - they are brilliant. They arrived on Thursday 2nd - how very speedy is that! However, at 80 years old, I do not know what PDF format means! The plastic bag attached to the parcel was open with just a credit size card inside - is this the invoice and how do I read it? It looks like a business card to me.
Sorry for being such a pain!
+++++++++FIREPARTS RESPONSE ++++++++++++
Bless, you are doing very well at the age of 80 on the internet!!!
PDF is a file format, the attached file to the email I sent was the invoice for the purchase.
I have sent you an invoice in the post instead and it should be with you by Tuesday.
The credit card is a fridge magnet (you can put it on your fridge, or anything steel that a magnet will stick to) we put these in all our parcels so you don't loose our contact details!!
Thanks
Fireparts.com
J*****e (Hampshire)
S*****t Clarke
C*****s Kouzapas
DPD delivery service advised that the delivery would be made on one day, but there was no further contact.
Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time.
After advising a location for delivery, DPD failed to leave the parcal either on that day.
This meant that we had to visit a "drop off point" to collect goods.
Consider this could have been better and not particularly helpful customer service.
M*****n King
Secure and super quick delivery
Worked a treat in sealing glass
D*****d Sanderson