Was kept informed of progress and any issues with the order along the way, even had a phone call which is extremely rare these days, well done that lady ????, I missed the call however but you left a voicemail and followed it up with an email ???? Received delivery as stated and all well packaged. Part was installed in a few minutes and has completely transformed the stove efficiency, should've bought a multifuel stove and not a woodburner, didn't realise at the time ???? thanks for all ????

I realise now that I probably should have purchased a multifuel stove rather than a woodburner, cleaning out the stove before this with a scoop and brush into a bucket, although not a major chore it could be messy and take longer than would want it to. Those 10 minutes or so are now down to seconds. Just brush the ash through the plate, slide out the tray and empty in the bin, anything left on the plate can simply stay there to fuel the next burn! Installed in just a few minutes and looks great. Cheers

L*****e Bagnall

Everything i ordered fitted perfectly.good service and good quality parts.i will use you again kind regards peter.

P*****r Manson

Excellant service My order arrived within 48 hours great value thanks

Just what I wanted

M*****t Deakin

Friendly Team. Prompt response.

Original part.Parkray. Should last.

A*****n F

Order process and customer service great. Firebricks had been packed in a box either side of a big heavy tub of fire cement and broke in transit - even with all the bubble wrap I would have thought this was inevitable. So the packaging is my only criticism. They were immediately replaced with no fuss and have now been fitted, all good.

Did the job

S*****e Barton

Service was very quick parts arrived before due date parts were all correct sizes , site was easy to use

As above

C*****n Moffat