I was astounded by how quickly you processed my order - and I was also pleased to get your telephone call to let me know that one item was not in stock. I have arranged with you for that item, which was not as urgent as the fire bars, to be sent when more stock is available. Thank you for such excellent service. I have used your company before and will continue to do so in the future.

Good strong product - fire raking system now working smoothly again!

V*****e Pinkerton

excellent speedy service. Arrived on time and kept informed of delivery etc. Will definitely placing another order in the near future.

M*****k Roughsedge

five star thanks for the quick service.

not fitted it yet but looks to be what I wanted. thank you

P*****r Riggott

The personal service I received from Lynne is second to none. Living where I do in a relatively remote area of the Highlands of Scotland, I am forced to conduct alot of my shopping and business online. As such, I am able to objectively comment on the service I receive from each company I deal with. Lynne was able to give a personal touch to the purchases I made with prompt responses to each enquiry. I'm sure there are are others in the Fireparts.com team that have had a part in completing my orders, but Lynne stood out as someone who appeared to have her 'finger on the pulse' - and did not give the customer (me) the feeling that I was asking too much of them to complete my enquiry. I have now completed repairs to two stoves with the parts obtained from Fireparts.com. This will be my first port of call should I need anything further to repair or maintain these stove in the future.

Parts fitted perfectly and the castings were clean, free from flash and despatched promptly.

S*****t Mackellaig

good quick service

R*****d Williams

Very good service.found everything needed.fire front is amazing.burning smokeless ovals it had reduced the ash by about a third.very efficient burn

Product worked as expected filled small gap at side nicely

M*****n Calaby