Good easy ordering process online, priced well, delivered in good time, packaged very well and arrived in good condition.
The board was installed as a back board for an open fireplace containing a grate. It cracked within 2 weeks of first use and has now become completely use having cracked in many directions across the middle of the board.
I would appreciate some feedback as why this may have happened and replacement board of the product is faulty. Thanks.
D*****w Fentiman
This was an easy process to order the correct parts for my stove. The communications received during processing the order were excellent and I received the order very quickly. No problems at all, thank you
J*****n Brereton
Assuming 1 is poor and 5 is great, I definitely give a 5. I needed a grate, I visited your web site and there they were. Goof instruction to assist ordering the correct grate. Put it this way I will use your company again.
Exactly what I needed.
Now in place fitted exactly.
Delivery was one day after your notification but that is not a complaint. Every order from all companies is a day after the stated date, it is the Highlands after all. Keep up the high standards. Thank you.
G*****y Phillips
Very easy to order online. Prompt email response and updates. Delivery arrived sooner than expected a nice surprise. There was a tear in packaging on delivery but all contents were intact and correct in number.
Product excellent quality
A*****n Fletcher
Very helpful when I ordered glass and tape for woodburner it then arrived well wrapped and was a perfect fit.thank you
All correct
S*****n Hughes
Excellent service. Keep informed and quick delivery
S*****n Liptrot