DPD delivery service advised that the delivery would be made on one day, but there was no further contact.
Then, on the next day, advised an inconvenient/unsuitable delivery time with no means of advising inconvenient or to propose alternative time.
After advising a location for delivery, DPD failed to leave the parcal either on that day.
This meant that we had to visit a "drop off point" to collect goods.
Consider this could have been better and not particularly helpful customer service.
M*****n King
5 star service & very fast delivery, thank you so much
great product for a great stove.
P*****y Mc
Really efficient service parts were ordered and I received an email and phone call to confirm. Parts arrived well packaged and very quickly.
All part’s quality as expected.
C*****l Hubbleday
Excellent service, even though I made a mistake in the ordering, the staff sorted it with no trouble at all.
A*****y Dalton
Great service, safe delivery, glass packed well. Fitted perfectly. Thankyou
S*****e Canham
Excellent service, quick delivery
Easy to order product number on web site matches part number on trianco user booklet
J*****e Lee