The personal service I received from Lynne is second to none. Living where I do in a relatively remote area of the Highlands of Scotland, I am forced to conduct alot of my shopping and business online. As such, I am able to objectively comment on the service I receive from each company I deal with. Lynne was able to give a personal touch to the purchases I made with prompt responses to each enquiry. I'm sure there are are others in the Fireparts.com team that have had a part in completing my orders, but Lynne stood out as someone who appeared to have her 'finger on the pulse' - and did not give the customer (me) the feeling that I was asking too much of them to complete my enquiry. I have now completed repairs to two stoves with the parts obtained from Fireparts.com. This will be my first port of call should I need anything further to repair or maintain these stove in the future.

Parts fitted perfectly and the castings were clean, free from flash and despatched promptly.

S*****t Mackellaig

Very quick delivery and securely packed so no danger of damage in transit. Price extremely competitive.

Looks an exact replacement to broken bricks, just waiting to have the fitted.

H*****y Elmore

G*****g Labanciw

As I requested...

I*****n Percy

Brilliant. quick. Kept me updated with what was happening and my grandma and grandad where over moon that it arrives next day.

My old one was 30 year old this one will not last 30 year it is not half as sturdy as old one but is doing job as I tended for now. Correct tool as advertised so no complaints.

R*****y Chesney

Overall the service was very good. Everything was delivered on time, and all the products did what I expected of them. Would use again if the need arises.

K*****h Ainsworth