I contacted you about two elements of my order but have not received a reply.
Both need to be returned, and for one I would like to order a replacement if you have stock.
It is disappointing not to have had a reply
Although my Baxi is a Burn-all internal ash pan, for which this should be the right length, it does not fit my fire. Looking at other sites online there are three lengths of rod . Lift out Ashpan Rod 355mm, Outside Ashpan Rod 270mm, Rotary Ashpan Rod 235mm - so this 355 should be the right size but I need the 270mm one. I contacted the company to explain this, and have yet to have a reply
P*****k Magennis
G*****n Ewans
Ordering Parkray room heater parts from Fireparts.com's extensive online parts catalogue was easy and effortless and all the parts arrived in 3-4 days, well within the expected delivery time.
This appears to be the same quality as the original part supplied with the fire thirty odd years ago and better than the official but inferior cast parts which have been available in recent years which do not last as long.
J*****n Burzynski
Came very quickly.
Just what I needed to replace old ones which had burned through and broken. Would usually have looked locally but went online because of Covid.
M*****n Hardie
Great products and a perfect fit.
G*****y Chubb
I received the parts I had ordered for my aged Parkray the next day. Super fast service and quality items. Thank you very much ????
K*****n Le