Was kept informed of progress and any issues with the order along the way, even had a phone call which is extremely rare these days, well done that lady ????, I missed the call however but you left a voicemail and followed it up with an email ???? Received delivery as stated and all well packaged. Part was installed in a few minutes and has completely transformed the stove efficiency, should've bought a multifuel stove and not a woodburner, didn't realise at the time ???? thanks for all ????

I realise now that I probably should have purchased a multifuel stove rather than a woodburner, cleaning out the stove before this with a scoop and brush into a bucket, although not a major chore it could be messy and take longer than would want it to. Those 10 minutes or so are now down to seconds. Just brush the ash through the plate, slide out the tray and empty in the bin, anything left on the plate can simply stay there to fuel the next burn! Installed in just a few minutes and looks great. Cheers

L*****e Bagnall

Fantastic service ordered them for my mum. Will definitely use again

E*****a

A*****w Charlton

Helpful team. Great price and swift/ well packaged delivery.

J*****n Rhodes

Arrived undamaged and on time. All good. Cheers

L*****e Bagnall

I have used Fireparts a number of times over the years and they have always been very helpful and efficient. The correct parts arrived this time as ordered and are now fitted in my Charnwood stove. Excellent service.

J*****s Thomson