Have purchased from Fireparts before, items are always available, if there is a delay they always let you know.

It's always great that these are still available, our stove is now 25 yr old.

K*****n Winthrop

Excellent service on the telephone when I had experienced a problem in completing my order on-line. Products arrived quickly and well packaged. Thank you.

L*****a

Very impressive and detailed website which made ordering easier than we thought it would be

P*****r Rigby

Took approximately 12 days to complete order. Initially paint not included in dispatch. Sorted subsequently with complimentary inclusion of additional rope glue. Advised re-dispatch lost by courier. Re-Re-dispatched. Got there eventually! Assistance from helpline lady of top quality so no stress!

Looks good. Not fitted yet.

K*****y Foard

Absolutely amazing asked for it to be sent ASAP and they did just that highly reccomend

Perfect

S*****y Baxter

Good quick response, and a personal email acknowledging order which feels good in these times of horrid automatic/Bot responses. Feels good to deal with real people these days. My delivery was delayed somewhat by adverse weather conditions here in Scotland (not the fault of Fireparts), so took almost 2 weeks instead of 2 days...but that was expected. Arrived safe and packaged well.

Looks good and fits perfectly, best fit I've had and I've ordered at least 10 over the past 17+ years (from other suppliers) since I've had a fire, as they only appear to last for a year or so before they crumble and break. Likely mass produced in China now. So, time will tell if the quality of this one outlasts the others. Fingers crossed it does as they have tripled in price over the years, but not lasted any longer! Hard to rate accurately prior to use...?

C*****n Bain